I have bought fish from Pets At Home in the past and I have never had any issues with the fish, they are healthy and their tanks are kept very clean, although I wouldn't necessarily trust their advice. I think to a point it depends on the individual staff member, and the same would go for any shop. If I need advice I come to FK. I haven't bought fish from Pets At Home in a very long time - I tend to favour Maidenhead Aquatics these days, as they have a better range and the staff are generally more knowledgeable. But certainly no problems whatsoever with Pets At Home as far as the fish themselves are concerned, just some questionable advice.