I feel also that ppl who have bought Biorbs or want to buy Biorbs that come on asking advice just get it in the neck straight away and no wonder they don't come back. I've had a Biube and yes you're right they aren't ideal and they have flaws but if it wasn't for the design appeal of their products I still wouldn't be in the hobby, so they do bring ppl to the hobby and yes they may learn some lessons and waste some money but they sharp upgrade to something sensible. I just think if the person already owns one we should just deal with it and try and advise the best we can under the circumstances, I've seen a lot of ppl come on here saying they want a goldfish in a Biorb, they get an ear bashing and told they're not suitable then they probably go out and buy one anyway as we never hear from them again. We should be trying a different approach like saying look it's not suitable for goldfish but try a few minnows instead, or if they're after a Biorb 15 or 30 try saying well Biorb 60, 105, Biube or Biorb Life would be better because larger surface area. Ultimately Reef One are to blame for this but I think we could do more to help and get the message across.