Hi tclancey and welcome to fishkeeping I have moved this post as I thought it would be better in the pond section and hopefully get the right responce. How long have the fish been in your pond as they could just need time to settle in and once they feel a bit more confident then they should swim up to the surface to eat, what food are you feeding at present does it float or sink, as you could try floating pellets or the likes and see if they attempt to come up to feed, you tested for ph so I take it you know about the nitogen cycle, can I ask what your readings for nitrite, nitrate etc are as this could be a indecation to the fish's behavior.
I have to admit I haven't tested for anything but PH, please let me know what sort of values I should get.
The fish have been in place for just over a week now. They are lively enough if any surface plants are disturbed so I think they are just settling in, but they do spend most of their time stationary, no movement at all.
The food is a 27% protein general pond fish food, suitable for Koi and others. It floats for a period, then sinks, I've been placing it near the 'water in' pipe so it gets 'dunked', this is the only time the fish will eat it.
I have noticed today that some of the plants, weeds and water warriors are looking fairly nibbled, so their not starving themselves!
There is a little algi building up now, so I've turned on the UV light in the filter, the water is a little cloudy, but I would expect this with a new pond.
We just want happy fish, we'd sooner have no fish than unhappy ones!
If you can think of anything I can try, test, do, please let me know.
Could you please also Email email@example.com, I'm very busy at the moment, this Email address will get directly to me.